Frequently asked questions
What does RTFT do?
RTFT is a manufacturing brokerage. We coordinate your product brief, production, tagging, barcoding, packing and delivery with the production partners working on your order.
What is the minimum order?
Minimum quantities depend on the product. The existing catalogue baseline includes 200 hoodies, 250 T-shirts, 500 socks and 100 sticker runs. These are planning baselines; a confirmed quote sets your order quantities and price.
How long does production take?
Plan for an estimated 4–5 weeks for new production and 2–4 weeks for restocks after specifications are confirmed. Rush and split shipping are quoted separately; dates are confirmed for your order.
What will I pay?
You receive one RTFT client invoice for the completed products and confirmed shipping. Supplier invoices are handled internally. Catalogue examples and calculator results are estimates, not confirmed quotes.
What materials do you use for garments?
New garment orders require 100% cotton. Material, production city and end-of-life instructions are part of the Retrace specification, with an NFC included in each garment.
Can I order a whole collection?
Yes. Add multiple products to your draft order before submitting it. Unpriced products require a confirmed quote before payment.
Are design drawings ready to publish?
No. Drawings are for checking the design, artwork placement, tags and NFC. Photo-style studio assets are a separate purchase; image checkout is not yet available.